Church data security with ChurchAI starts with one rule: your member data belongs to your church. ChurchAI works from a copy of your records and leaves your system intact. It doesn't sell or rent personal information, and it protects that information with reasonable administrative, technical and physical measures. Your team decides who on staff sees what.
What your church already records. ChurchAI imports a copy of your attendance, giving, groups and serving and leaves your system intact, so nothing in it is deleted or moved on your behalf.
The people you choose. You decide who on your team has access to what. Nobody is labeled anywhere the congregation can see, and a member's check-in never mentions an attendance count or a giving figure.
Running more than one campus? A campus pastor signs in to their own people, and giving detail is a separate permission you grant.
Your team does. ChurchAI notices who needs you and drafts the follow-up check-in. Someone on your staff reads it and changes what they want. Your team approves every drafted check-in.
Grief, crisis, conflict and counseling reach you as someone to visit, never as a draft. That's built in, not a setting.
With ChurchAI, your member data stays your church's. ChurchAI works from a copy of your records, doesn't sell or rent personal information, and protects it as our Privacy Policy sets out. The engagement score and the reason behind it stay with your staff, and nobody is labeled anywhere the congregation can see. We walk through our specific security controls and data handling with you during the demo.
No. ChurchAI doesn't sell or rent personal information. It shares information only with the providers who help run the platform, such as payment processing, communications and hosting, and with authorities when the law requires it.
Yes. Our Privacy Policy lets anyone request access to, correction of or deletion of their personal information. Write to support@churchai.com. ChurchAI keeps personal information only as long as it's needed to provide the service or meet legal obligations.
Finix, the third-party payment processor named in our Terms of Service. Your church completes Finix's merchant onboarding and approval before it accepts online gifts. Donor information is covered by our Privacy Policy, like the rest of your church's data.
Your church makes sure it has the rights and consent to share member and donor information with ChurchAI, as our Terms of Service set out. Your team reviews what ChurchAI drafts before acting on it, because AI output can be inaccurate or incomplete. The church systems ChurchAI connects to keep their own terms, which ChurchAI doesn't set.
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Church member data privacy requires four concrete things: a lawful basis for collecting each piece of information, a defined purpose, technical safeguards proportional to the sensitivity of that data, and a retention and access policy. Here is what responsible handling looks like in practice.
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Most church staff aren't anti-AI—they're anti-getting-burned. Here are the honest answers to the questions every executive pastor, comms director, and bookkeeper asks before committing to a new AI platform.
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Yes, and most churches can be compliant in an afternoon. Three things have to be true: you hold documented opt-in consent for every phone number on the list, you honor opt-outs immediately, and the number you send from is registered with the mobile carriers under 10DLC.
Your member data belongs to your church, and ChurchAI doesn't sell it or share it between churches. Show your board the churches using ChurchAI, then bring them to one call and see who'd be on your team's list, from your own records. You'll leave with a quote for your church.